Shipping Policy

Shipping Policy

Once the order is placed, we will begin processing and notice our staff to make arrangement of the order. For small order, we will make delivery by EMS International Services, the freight cost will accord its weight and quantity. As to those areas that EMS can not reach, we only use DHL to dispatch.

Delivery Time:
In a normal circumstances, if you place an order and pay for the item at the same day, the shoes will be shipped the next day (if you pay in the morning, the goods will be shipped in the afternoon generally), if the shipping time is weekend, we will choose one day of weekend to ship according to orders amount. In case of holidays, we will correspondingly delay. Normal delivery of small parcels need 7-10 days to arrive to the frequently transported countries United States, United Kingdom, German, France. Other countries need 10-15 days, remote countries need 15-25 days. And if the group purchase large orders, delivery time will be increased 10-15 days on the basis of the above.

Cancellation Fee

We charge a certain handing fee for cancellations to cover transaction costs. Cancellations will only be accepted before your order shipped out.

About Refunds

Our website cannot give a full refund for non-quality problems such as:
*The product does not look like the ones in your picture.
*The product is not what I'd imagine it to be.
*I am not satisfied with this product.
*In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.